What data?
Customers and training providers (contacts in the training department, human resources department, buyers, operational directors and managers, etc.)
The personal data collected and processed are mainly surnames, first names and professional details (company, job title, postal address, e-mail address, telephone number), some connection data, order history and any other information provided voluntarily if its content is relevant and proportional to the purpose of the processing.
Participants in ORSYS Group training courses
Personal data is collected either from the employer or from the participant themselves at the time of registration. It mainly consists of the surname, first name, professional details (employer's name, profession, postal address, e-mail address, telephone number), some connection data, evaluations of training courses attended, self-assessments on knowledge acquisition, and any other information provided spontaneously if its content is relevant and proportional to the purpose of the processing.
The collection of the participant's data from the employer meets the legal training obligation of employers towards their employees.
The collection of data from the participant him/herself fulfils the legal obligation referred to in the previous paragraph or the performance of a vocational training action as provided for in article L 6313-1 of the French Labour Code. The data collected is then necessary to carry out the action.
Where applicable, in application of article D 5211-3 of the French Labour Code, the ORSYS Group may collect information on any disability in order to provide the necessary adaptations to the course. This information is only kept until the end of the training course. It is then removed from our systems and we keep no trace of it.
When?
For the training providers (contacts in the training department, human resources department, buyers, operational directors and managers, etc.), we collect the information provided when :
- You request the creation of an account in our customer area.
- You place an order on one of our websites or with our sales teams (email or web forms).
For people taking ORSYS Group training courses, we collect the information provided when :- You are using an accountMyOrsys to access the educational resources of a training course you have attended.
- You evaluate a training course you have attended.
- You browse our websites and consult our training products.
- You contact our Customer Service.
For all, we collect the information provided when :
- You submit an information request.
- You send us a registration request for one of our free events. During online collection, the mandatory or optional nature of the data is indicated to you by an asterisk.
When data is collected online, the compulsory or optional nature of the data is indicated by an asterisk.
The ORSYS group may also collect data from prospective customers in the context of :
- Purchase of data via external partner databases, in compliance with the GRPD.
- Professional events (trade fairs and webinars): the data collected includes surnames, first names and professional contact details (company, job title, postal address, e-mail address, telephone number).
In both cases, an acknowledgement of receipt is sent to the e-mail address collected to inform you of our approach and give you an immediate opportunity to object.
- Subscription to our ‘blog’ content: our prospective customers can ask to receive our commercial e-mails, based on the training topics that interest them. They are then invited to enter their professional e-mail address and simply select the content categories to which they wish to subscribe.