Change control has become a key competence. It requires on behalf of the person in charge, an anticipation for the key stages, a rigorous planning, managing emotions and a strong determination.
Change control has become a key competence. It requires on behalf of the person in charge, an anticipation for the key stages, a rigorous planning, managing emotions and a strong determination.
Anybody having to deal with the change management linked to an information system project.
Prerequisites
None.
Practical details
Scenarios. Work in groups. Work on real-word scenarios. Feedback.
Course schedule
1
Change Representations
Change in its different forms (human and organisational).
Unforeseeable reactions, behaviour and resistance to change.
Questioning and the ?mourning? period.
Hands-on work
Role-play.
2
Adapting to Change
Positive and negative responses to stress due to change.
Adaptation period.
Main stages of personal growth.
Identifying resources.
Developing new skill sets.
Hands-on work
Identify stress factors in different situations and offer appropriate responses.
3
Giving Sense to Change
Using Change as a catalyst for Progress.
Being an active Player.
Building professional or personal project.
Clarifying goals.
Project Management.
Alignment.
Hands-on work
Formalise projects and ambitions. Reduce the gap between the dream and the reality.
4
Communicating Change
Ensuring Change has been communicated clearly and understood.
Interacting, brainstorming and sharing ideas.
Direct and indirect approaches.
Socio-dynamic approach.
Active listening.
Questioning and maieutics.
Exercise
Case study exercises.
5
Change Management
Do you possess the right credentials to drive Change?
Planning each key step and piloting Change successfully.
Implementing orderly and systematic processes.
Time Management.
Coaching.
Exercise
3 scenarios: Piloting change.
Customer reviews
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.