1
Introduction
- Skills development, a challenge for the company.
- Skills development, a challenge for the manager.
Hands-on work
Theoretical insights and exercises in sub-groups.
2
Prompting employee improvement by focusing on their behaviours
- Listen to your employees.
- Create a climate of trust that encourages dialogue.
- Use recognition as a motivating tool.
- Practice giving feedback. Allow everyone to improve.
- Support your team by playing the right role.
Hands-on work
Role plays to establish a climate of trust within a team and provide feedback to employees. Personalised delivery.
3
Developing your employees’ skills
- Identify your employees' potential and level of maturity.
- The different stages of the professional interview.
- Delegation as a means of developing skills.
- Involve the employee in developing his or her skills.
- Manage difficulties.
Hands-on work
Role plays to practice the different stages of the professional interview and delegation. Personalised delivery.
4
Anticipate the development of skills within a team
- Step back from the current mode of operation of a team or project.
- Define skills development priorities.
- Translate these priorities into objectives.
- Explain these objectives to employees.
- Get everyone on board with the objectives.
Hands-on work
Individual simulations based on real-life cases to define skills development priorities within your team.
5
Setting up a team development plan
- Develop skills transfers between team members.
- Develop a situation of interdependence within a team and between teams.
- Motivate your employees.
- Develop an action plan for your team.
Hands-on work
Working in sub-groups on best practices. Group feedback and discussion. Developing an individual action plan, personalising recommendations.