Course : Design Thinking: Developing innovative products and services

Creativity Laboratory

Design Thinking: Developing innovative products and services

Creativity Laboratory





INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class

Ref. DSH
  2d - 14h00
Price : Contact us






Teaching objectives
At the end of the training, the participant will be able to:
Make the user the focus of your strategy and find innovation-based growth drivers
Design innovative services and/or products in a simple, operational way
Master the key steps of the Design Thinking method
Understand the basics of experience design and storytelling
Coordinate Design Thinking with other innovation approaches

Practical details
Role-playing
A role-playing exercise on the common thread of each step in Design Thinking. Use of a creativity laboratory with immersion.
Teaching methods
Active learning based on experimentation through production. Hands-on work with immersive methods and ongoing evaluations.

Course schedule

1
Understanding the principles of the Design Thinking method

  • Defining the Design Thinking process.
  • Understanding the user and designing an experience.
  • Creating your own ecosystem.
  • Instituting a culture of exploration.
  • Building your multidisciplinary team and its organization.
  • Tackling the challenge and exploring the subject.
Hands-on work
Creating your own ecosystem. Dealing with challenges in launching your product: A common thread during the creativity laboratory.

2
Adding inspiration

  • Putting yourself in the shoes of your future user.
  • Understanding the system and the market and knowing how to investigate it.
  • Instituting real empathy toward your users.
  • Enhancing field experience with tools.
  • Summarizing your research: “Persona” and “Customer Journey Map”.
  • Finding the “challenge to overcome” using friction points.
Exercise
Building your toolbox and seeking inspiration.

3
Practicing ideation

  • Mastering the rules of brainstorming.
  • Generating new ideas.
  • Creating an inspiration wall.
  • Drawing your ideas.
  • Coming up with new concepts.
  • Creating a quick, inexpensive prototype of desirable solutions.
  • Translating feedback from users into feasible, viable solutions.
  • Following an iterative process.
Hands-on work
Experimenting with idea-seeking techniques. Immersion with the practical creation of a version.

4
Facilitating implementation

  • Presenting with storytelling: From functional specifications to the industrial prototype.
  • Understanding the industrial prototype as a communication tool.
  • Getting all entities involved: From the industrial prototype to industrial production.
  • Making use of user feedback. Adopting an improvement approach.
  • Defining production volumes.
  • Meeting standards and protecting your innovation.
  • Helping the sales teams promote an innovation.
Role-playing
Setting up an implementation project. Presenting ideas with an innovative method (storytelling).


Customer reviews
4,4 / 5
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class