This course will allow you to acquire specific facilitator skills that have proven their capacity to increase productivity, build better action plans, make more appropriate decisions and extract better quality information.
This course will allow you to acquire specific facilitator skills that have proven their capacity to increase productivity, build better action plans, make more appropriate decisions and extract better quality information.
At the end of the training, the participant will be able to:
Acquire facilitator skills and techniques
Increase your team’s productivity
Define an effective action plan
Gain proficiency in facilitation tools such as listening
Resolve group failures
Intended audience
Managers.
Prerequisites
No specific prior knowledge required.
Course schedule
1
Facilitation: general
Define facilitation.
The facilitator as a belt drive and cohesion factor.
The facilitator's role: guide, shepherd, captain?
The facilitation cycle: listen, stimulate, involve, organise.
Create a protected and facilitating environment.
Hands-on work
Positioning test.
2
Facilitator attitudes
Stay focused on results and goals.
Give clear and concise instructions.
Overcome common facilitation barriers.
Develop self-awareness.
Assess facilitation styles.
Be consistent; reduce psychological stress.
Overcome a reluctance to facilitate.
Develop your emotional neutrality
Hands-on work
Role-playing scenarios based on professional examples. Role play and group debriefing.
3
The facilitation tool - Listening
Know the stages of team development.
Define the roles and responsibilities of the participants.
Collect your data beforehand for optimal results.
Control the flow, not the content.
Manage individual and collective emotions.
Listen in order to discern emotional content.
Reformulate and refocus for greater clarity.
Turn active listening into facilitating questions.
Hands-on work
Role-playing scenarios based on professional cases.
4
Facilitation techniques
Create a highly productive climate.
Identify passive indicators.
Manage aggressive behaviours. Maintain an assertive atmosphere.
Highlight the group's dysfunctions.
Resolve a participant's difficult behaviour.
Quantify typical behaviour dysfunctions.
Create a personal facilitation plan.
Implement the necessary check points and milestones to ensure comprehensive monitoring.
Hands-on work
Realistic role play and group debriefing. Creating a personal development plan.
Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.
2d
- 14h00 
Download in PDF format
Share this course by email