1
Understanding your own way of functioning to better understand that of others
- Identify the characteristics of the six personality types.
- Identify your dominant energies and how they manifest themselves.
- Recognise the preferred communication channels.
Exercise
Exercise
2
Personalised debriefing based on participants’ communication preferences.
Exercise
Develop your listening and observation skills.
3
Use the five verbal and non-verbal communication indicators.
- Identify the energies of your contacts during interviews and meetings.
- Understand the communication needs and expectations of colleagues, managers and employees.
Exercise
Simulations based on authentic professional contexts with individualised analysis.
4
Knowing how to lead a group and set common goals
- Assess the motivation drivers of your contacts.
- Anticipate, lead and refocus your communication.
- Master the types of team leadership to be implemented according to the profiles.
- Draw on the different perceptions to coordinate the group's objectives.
Exercise
Video training based on ways to open and conduct professional meetings.