1

Introduction and essential concepts

• Project: Defining the notion of a project. Differences between a project and ongoing activities.
• Process: An essential tool for keeping project management under control.
• Template: A knowledge management material. Essential templates for project management.
• Project stakeholders.
• Quality and project: Conditions for successful projects.
• Best practices. Overview of references.

2

Role, responsibilities, profile of the project manager

• Role of the project manager: Standard assignment letter. Negotiating the assignment.
• Project manager's responsibilities. What he or she must and can do. Risks and how to manage them.
• Change management: A few rules for communicating properly and gaining support.
• Decisions: Process for crafting them. Decision management and traceability. Related communications.
• Project manager's profile. Skills required.
• Main certifications.

3

Understand, formulate, and manage needs

• The notion of requirements: Definition and deviations.
• Management of requirements: Managing changes and constraints encountered.
• A project's economic aspects. Understanding the business case, for example.

4

The project's structure

• The project management plan: Scope and components of the plan. Essential features of projects.
• Work breakdown structure (WBS). Scheduling. Division of work into batches. Defining a project's batches.

5

Managing the project

• Manage risks and people involved. Standard documents and schedule for a review.
• Verification and approval: The difference between these concepts. Phase control. Testing. Requirements.
• Project manager scorecard. Key indicators.

6

The project report

• End-of-project review: Goals and standard agenda.
• Capitalizing on experience within a company.
• Professionalism and accumulating knowledge.