To cover the issue of governing their IS, companies have decided to adopt and ensure the compatibility of various standards of best practices, COBIT®, CMMi, and ITIL®. This seminar describes the field of application of these standards, their differences, and their complementary features.
To cover the issue of governing their IS, companies have decided to adopt and ensure the compatibility of various standards of best practices, COBIT®, CMMi, and ITIL®. This seminar describes the field of application of these standards, their differences, and their complementary features.
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This seminar is for anyone who must play a role in defining or managing computing services: CIOs, auditors, IT department heads, project owners, lead contractors.
1
Introduction
- Defining the concept of information system governance.
- Overview of its challenges.
- Why adopt the "process" approach to governance?
- Best practices and process development.
2
IS governance under COBIT
- Information system governance under COBIT.
- The COBIT philosophy.
- COBIT's field of action.
- Diagram of its processes.
- Control requirements
3
What ITIL® contributes to information system governance
- ITIL® v3 and information system management.
- The ITIL® philosophy, its architecture, its concepts.
- ITIL®'s field of action.
- Diagram of its processes.
- Interface with COBIT®.
4
What CMMi contributes to information system governance
- CMMi and project management.
- The CMMi philosophy, its architecture, its concepts.
- CMMi's field of action.
- Diagram of its processes.
- Interface with COBIT® and ITIL®.
5
Study of five points of interface.
- Process harmonization.
- Service Design, SLA vs Requirement Management.
- Urbanization and Enterprise Architecture.
- Configuration Management.
- Service Transition vs Validation, Verification.
- Incident Management, Problem Management.
Hands-on work
A case study and solutions will be offered in order to harmonize the processes, and consequently the behaviors of those involved in managing information systems.
6
Complementary standards and practices
- Essential complementary standards and practices for information system governance are presented.
- Interface of information system governance standards with COBIT®, CMMi, ITIL®.
- ISO 25000. ISO 27001.
7
Conclusion
- Self-evaluations and identification of an initial action plan.
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2d
- 14h00 
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