1

Understanding management 3.0 in a complex environment

• The challenges of the 21st century in management.
• Leadership and management.
• The contribution of managers and team leaders in an Agile organization.
• Complexity theory.
• The 7 errors of traditional linear thinking.
• System thinking: How do we observe it? How do we interact with it and influence it or not?

2

Self-direction and team responsibility

• The fundamentals of self-direction.
• Self-direction is not synonymous with chaos.
• The challenges of empowerment.
• Improving the relationship of trust.
• Replacing hierarchy with levels of responsibility.
• The 7 levels of delegation.

3

Aligning constraints

• When to manage and when to lead.
• The challenges of goal management.
• Protecting people and sharing resources.
• The posture of a manager-coach.

4

Developing skills

• Developing the skills needed by the team.
• Enhancing individual skills.
• Reconciling specialization and generalization.
• Developing communication in a team.
• Give the right to make mistakes and to experiment.

5

Energy and motivation

• Difference between extrinsic and intrinsic motivation.
• Putting people in "servant leader" mode.
• Bringing out a new culture.

6

Enlarging the structure

• Expanding an organizational structure like a fractal.
• Finding the balance between hierarchy and network.
• Developing mutual aid.

7

Collective intelligence and continuous improvement

• Promoting collective intelligence.
• Being a learning organization.
• Developing the "Corporate Hacker" attitude.
• Managing change and supporting the growth of structures.

8

Becoming a 3.0 manager by agreeing to change your posture

• The status of the manager in a time when hierarchies are being flattened.
• Mindful Management and emotional capital.
• Being an agent of change.
• Cultivating transparency by communicating a clear and shared vision of the company.
• Developing initiative by allowing for the exchange of ideas.
• Reviewing the decision-making process to empower all players.