1

Introduction to Corporate Social Responsibility concepts

• Corporate Social Responsibility concepts as defined by ISO 26000.
• Normative, regulatory and legal framework related to organizations' social responsibility.
• Fundamental principles of organizations' social responsibility.
• Presentation of ISO 26000 clauses and its six core subjects.
• Social responsibility program.
• Detailed presentation of ISO 26000 clause-by-clause.

2

Planning and Initiating a social responsibility audit based on ISO 26000

• Fundamental audit concepts and principles.
• Audit approach based on evidence and on risk.
• Preparation of a social responsibility audit*.
• Social responsibility documentation audit.
• Conducting an opening meeting.

3

Conducting a social responsibility audit based on ISO 26000

• Communication during the audit.
• Audit procedures: observation, document review, interview, technical verification, corroboration and evaluation.
• Audit test plans.
• Formulation of audit findings.
• Documenting nonconformities.

4

Concluding and ensuring the follow-up of a social responsibility audit

• Audit documentation.
• Quality review.
• Conducting a closing meeting and conclusion of an ISO 26000 audit.
• Evaluation of corrective action plans.
• ISO 26000 internal audit management program.

5

Certification Exam

• The exam covers the following competence domains :
• Domain 1: Fundamental principles and concepts of social responsibilities.
• Domain 2: Social responsibility program.
• Domain 3: Fundamental Audit Concepts and Principles.
• Domain 4: Preparation of an ISO 26000 audit.
• Domain 5: Conducting of an ISO 26000 audit.
• Domain 6: Closing an ISO 26000 audit.
• Domain 7: Managing an ISO 26000 audit program.