1

Collecting information

• Information from the employment report.
• Use existing data (employment report, single report, etc.).
• Organize the collection of information.
• Indicators from the employment report.
• The limits of the employment report for employee management and other sources of data.
• Qualify the data. Adapt your scorecards to the objectives, uses, and types of recipients.
• Write appropriate communications.

2

The objectives of scorecards

• Managing and tracking HR activities (recruitment, training, employment climate).
• Risk assessment
• Upgrade professional practices.
• Relevance criteria for all indicators.
• Qualify the data.
• Know how to tell efficiency indicators apart from effectiveness, activity, or result indicators.
• Track key indicators.
• Ratios, controlling them.

3

Creating your scorecards

• Scorecard construction methodology.
• Clarifying recipients' requests.
• Adapting the contents of frequency of the scorecards.
• Calibrating the data (internal and external references)
• Knowing how to upgrade your scorecards.
• Backward scheduling and production pace.

4

Using and interpreting the figures

• Know the main ratios.
• Use appropriate statistical tools.
• Use data to make forecasts.

5

Optimizing your scorecards

• Making your scorecards look appealing.
• Knowing how to use different graphics.
• The importance of form and substance.