1

Introducing Six Sigma®

• Lean Six Sigma®, objectives. Application areas. The different roles. Role of the Yellow Belt.
• DMAIC (Define, Measure, Analyze, Improve & Control) presentation.
• The "Define" phase . Relationship between variation and Sigma.
• Concepts and implementation of Six Sigma® models.

2

Six Sigma® fundamentals

• The "Process Focus" description. Importance of VOC, VOB, VOE and CTQ. The low quality cost (COPQ).
• How to generate a process map. Six Sigma® basic metrics . FTY and RTY, DPU and DPMO ...

3

Strategic projects selection

• How to use a structured approach to project selection.
• Defining the project in a clear project charter.
• How to perform an initial estimation of project benefits.

4

The different types of waste

• Specific deliverables of the methodology.
• Design the project roadmap.
• How to apply the methodology throughout the project.

5

"Measure" phase presentation

• "Discovery Process" introduction. Global map of the process. Diagrams: Ishikawa, X-Y.
• Elements of an FMEA (Failure Mode Effect Analysis). Statistics used in Six Sigma®.
• Characteristics of a normal distribution. Normality test.
• Difference between a special cause and common cause of variation.
• Data graphs. MSA (Measurement System Analysis). Estimate the capacity of the process.
• How to describe the non-normal data impact analysis. Estimate the capacity of attribute data.

6

"Control" phase presentation

• Lean controls, tools description. Defects control, prevention methods.
• Reducing variations. SPC (Statistical Process Control). SPC chart elements. Objectives.
• Implementation methodology of a control board.
• Sampling frequency. Selection of monitoring graphs. Handling of related graphs and calculations.

7

Preparation and Certification

• Reminders and instructions of the examiner.
• Examination : MCQ 50 questions.
• Duration : 90 minutes.