Course : Prospecting and Winning New Clients

Prospecting and Winning New Clients






INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class

Ref. PGN
  2d - 14h00
Price : Contact us






Teaching objectives
At the end of the training, the participant will be able to:
Become proficient in helpful methods for preparing and organizing your pitch
Captivate your prospect with fast communication techniques
Prepare your scenario and optimize each contact
Manage your prospecting actions over time and measure them

Practical details
Hands-on work
Exercises that rely on trainees’ cases, self-diagnostics, interview situations, and recorded telephone role-playing.
Teaching methods
Active and participatory instructional methods. Alternating theory/practice as applied to the context and experiences of the participants.

Course schedule

1
Getting prepared and organized

  • Taking stock of your current portfolio.
  • Identifying geographic sectors to prospect in.
  • Listing types of companies to contact.
  • Inventorying tools.
  • Creating a file of prospects.
Exercise
Diagnosis using the SWOT matrix. ABC reading of the customer portfolio. Building the customer appointment puzzle. Crafting your prospecting plan and scheduling actions.

2
Learning how to make a message interesting

  • Mastering interpersonal communication techniques.
  • Practicing fast communication: The Elevator Pitch.
  • Knowing how to introduce yourself.
  • Observing the other person and practicing active listening.
Role-playing
“Elevator Pitch” : Preparing a condensed argument to introduce yourself in two minutes.

3
Crafting your arguments and tools

  • Planning prospecting scenarios.
  • Defining and choosing tools.
  • Designing documents and materials.
  • Making the actions and tools consistent.
Exercise
Overview of participants’ strategies.

4
Prospecting over the phone

  • Creating call scenarios.
  • Preparing arguments based on prospect profiles.
  • Triggering an appointment.
  • Organizing and “timing” the pitch.
  • Tracking your table of indicators and analyzing its results.
  • Making each interview a chance to practice.
  • Developing your resistance to failure.
Role-playing
Practicing telephone prospecting situations.

5
Conducting face-to-face interviews

  • Creating the interview scenario.
  • Going through the phases of the interview.
  • Succeeding in the discovery and pitch phase.
  • Promoting your achievements and experience.
  • Anticipating an improvised face-to-face.
Role-playing
Face-to-face interview scenarios.

6
Making a pitch and handling objections.

  • Understanding how effective arguments work.
  • Preparing responses to objections.
  • Using objections to enhance your arguments.
  • Plan ways to overcome objections.
  • Make the price reveal less dramatic.
Role-playing
Managing customers’ objections while maintaining the relationship.

7
Managing your agenda

  • Learning to create a prospecting pace.
  • Managing your prospecting calendar.
  • Plan follow-ups with prospects.
Exercise
Organize your prospecting calendar compared to the mission’s profile.


Customer reviews
4,4 / 5
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class