1

Building an educational goal

• Studying the best approach for creating a training action.
• Knowing how to break a session down into modules that incorporate the duration and type of activities: Goal-oriented education.
• The difference between training goals and educational goals.

2

Building an instructional progression

• Defining a progression suited to the participants’ professional goals.
• Spotting and choosing appropriate methods: Lecture, group exercises, scenarios, etc.

3

Giving a lecture

• Creating a lecture: Plan, content, form.
• Understanding the importance of non-verbal and para-verbal communication.

4

Introducing yourself and the training

• Successfully opening and closing the course.
• Endorsing different “roles” for the trainer.
• Making participants "want to be there”.
• Probing the training needs of your audience.

5

Controlling the group

• Getting familiar with the group.
• Knowing the group’s structural rules.
• Knowing how to listen and show empathy.
• Learning how to rephrase and get others to do so in order to verify how far they’ve gotten.
• Managing delicate situations: Conflicts between participants or with the trainer.

6

Using instructional aids

• Choosing helpful educational materials during and after the course.
• Working with ease on visual aids in the room.

7

Learning evaluation techniques

• Knowing the difference between a satisfactory training and an effective one.
• Going around the room in a way that’s useful: Techniques.
• Writing the trainer’s report: Essential points and ethical aspects.