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Course : Developing authentic and constructive communication

Developing authentic and constructive communication


Average of customer reviews Average of customer reviews Average of customer reviews Average of customer reviews
4,8 / 5


Enhance your communication skills and build positive relationships. This program empowers professionals to speak authentically, articulate ideas and emotions, refine active listening, manage conflicts, and foster collaboration.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class

Ref. VIO
  2d - 14h00
Price : Contact us

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Enhance your communication skills and build positive relationships. This program empowers professionals to speak authentically, articulate ideas and emotions, refine active listening, manage conflicts, and foster collaboration.


Teaching objectives
At the end of the training, the participant will be able to:
Implement nonviolent communication techniques to facilitate balanced discussions
Recognize and articulate emotions with confidence and poise
Manage conflicts strategically by minimizing judgments and misinterpretations
Adopt and promote a cooperative and collaborative mindset

Intended audience
Individuals seeking to enhance their communication competencies and foster constructive, impactful interactions.

Prerequisites
None.

Course schedule

1
Mastering the Fundamentals of Communication

  • Analyze key elements essential for structuring impactful interactions
  • Engage in individual reflection to develop open-ended questions that enhance self-awareness
  • Examine communication mechanisms and relational dynamics
  • Initiate a personalized action plan by defining development areas, setting objectives, and establishing timelines
  • Enhance self-understanding to drive improved communication outcomes
  • Identify cognitive barriers to preempt misunderstandings and communication impediments

2
Techniques for Authentic and Constructive Communication

  • Participate in role-playing exercises to identify and address psychological dynamics
  • Refine and expand your personal action plan
  • Learn to positively influence and transform professional interactions
  • Internalize the core principles of authentic and constructive communication
  • Employ structured techniques to build trust and reinforce mutual respect
  • Develop a clear, authentic communication style
  • Engage in both individual and group analysis of real-world scenarios

3
The ORVIEC framework for authentic and constructive communication

  • Introduction to NLP (Neuro-Linguistic Programming)
  • Apply NLP tools to improve communication
  • Utilize Porter’s attitudes model to identify and address fundamental needs
  • Tailor communication strategies to align with diverse audiences
  • Explore the ORVIEC methodology
  • Conduct conversations on diverse themes through role-playing
  • Explore the “Life Positions” and Karpman Drama Triangle
  • Enrich your personal action plan
  • Identify and navigate persecutor-victim-rescuer dynamics
Hands-on work
Distinguish facts, opinions, and emotions in real situations

4
Practical applications of authentic and constructive communication

  • Develop techniques for delivering constructive feedback
  • Integrate advanced tools for time management and planning
  • Analyze conflict scenarios through experiential sharing
  • Learn to anticipate, de-escalate, and resolve conflict situations
  • Apply the SMART methodology (and its derivatives, such as SMARTE) to set and achieve precise objectives
  • Enhance team communication to drive performance
  • Finalize a detailed personal action plan with measurable improvement goals, clear implementation strategies, and regular progress reviews
  • Foster a high-performance team dynamic
  • Strengthen overall team motivation and cohesion
Role-playing
Simulations for conflict resolution and alignment interviews


Customer reviews
4,8 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class