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Course : Windows 10: Maintenance and Troubleshooting

Windows 10: Maintenance and Troubleshooting


Average of customer reviews Average of customer reviews Average of customer reviews Average of customer reviews
4,4 / 5




INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class

Ref. WON
  3d - 21h00
Price : Contact us

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Teaching objectives
At the end of the training, the participant will be able to:
Acquire a methodology for solving problems for Windows 10
Use built-in maintenance tools and third-party tools
Troubleshoot problems with the system, hardware, and network related to security or applications
Configure automatic maintenance
Retrieve information from clients in computers

Certification
If registering for the AVIT® Maintenance and Support of a Workstation in a Windows Environment, Windows 10 certification option, you must do so at the same time as course registration. The exam is a multiple-choice test lasting one-and-a-half to two hours. The result indicates your skill level. Merely taking the course is not sufficient to achieve a maximum score. The exam must be both scheduled and then taken online within 4 weeks following the start of your session.

Practical details
Hands-on work
Theory, discussions, experience-sharing, demonstrations, tutorials, and real cases.
Teaching methods
Active learning based on discussions, examples, hands-on exercises and evaluation throughout the training.

Course schedule

1
Problem-solving methodology

  • Overview of a method.
  • Identifying resolution domains.
  • Advice for improving system performance.
Hands-on work
Learn about and register for the AVIT® certification option. Remote information collection.

2
Troubleshooting system problems

  • Backing up and restoring the system. BCDEDIT boot repair tools.
  • Identifying startup problems with Windows RE.
  • Creating a restore point and a system repair disc. Creating a system image.
  • Creating and implementing a recovery drive.
  • Basic built-in troubleshooting and problem-solving tools.
Hands-on work
Retrieving system information and defining a plan for solving problems. Clean boot. Booting and shutting down faster, using Windows troubleshooting tools.

3
Troubleshooting hardware problems

  • Device management (update, uninstall, signature, etc.).
  • Working with virtual hard drives.
  • Installing and configuring device drivers.
  • USB 3 devices, hardware, force install.
Hands-on work
Retrieving information from clients and setting up an action plan.

4
Network and security troubleshooting

  • Solving connection problems.
  • Configuring User Account Controls (UAC).
  • Configuring Windows Defender, Edge browser.
Hands-on work
Retrieving information from clients and computers. Solving a problem. Security checks.

5
Application-related troubleshooting

  • Installing a virtual machine.
  • Boot options and settings: What's new.
  • Windows and Web applications.
  • Problem history report.
  • Troubleshooting an application that won't install.
Hands-on work
Installing Client Hyper-V. Identifying an application problem and setting up an action plan.

6
Optimization and maintenance

  • Configuring automatic maintenance.
  • Updating the system, maintenance tools.
  • Studying performance via monitoring tools.
  • Backing up and restoring files.
  • Online option: Schedule and take the AVIT® exam within 4 weeks.
Hands-on work
Use built-in maintenance tools and third-party tools.


Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class